RECEPTIONIST: Good afternoon, Dreamtime Travel, How can I help you?
CUSTOMER: Oh hello. I’m interested in the holidays you offer along the coast near here.
RECEPTIONIST: Yes. We operate several tours up the coast. Where in particular did you want to go?
CUSTOMER: Well, I like the sound of the holiday that mentioned whales. Was it ‘Whale Watching’?
RECEPTIONIST: Oh, that’s our Whale Watch Experience. It’s very popular and it’s based in a lovely little town with nice beaches.
CUSTOMER: Oh right, and how long does it last?
RECEPTIONIST: It’s two days – that includes four hours’ travel time each way from here.
CUSTOMER: Good, I don’t want to be away any longer than that. So is that by coach?
RECEPTIONIST: Actually it’s by minibus. We like to keep those tours small and personal so we don’t take a whole coachload of people. In fact, we only take up to fifteen people on this tour, although we do run it with just twelve or thirteen.
CUSTOMER: Oh, right. So do you run these tours often?