R = Receptionist
W = Woman
P = Police Officer
R: Good evening, City Police Station. Can I help you?
W: Oh hello, I'd like to report a stolen briefcase, please. Example
R: Just a minute and I'll put you through.
P: Lost property. Can I help you?
W: Oh, yes. I've had my briefcase stolen.
P: OK ... I'll take some details ... Tell me what it looks like, first of all.
W: Well ... it's a soft leather one, you know, not a heavy box-type like a man's.
P: Mmm ... and how does it close?
W: It's got buckles at the front ... two of them They're gold-plated ones. Q1
P: Fine ... Was it locked?
W: No, I'm afraid not.
P: Never mind. Any distinguishing features?
P: Any marks or badges on it that make it stand out?
W: Only the brand name.
P: And where's that?
W: It's on the back ... at the bottom in the left-hand corner. It's Sagi. Oh and Q2 there's a scrath ... it's quite bad but small ... directly above the brand name. I did it recently putting it on my bike.
P: Right, got that. So, what did you have inside the briefcase?
W: Well all my papers from college. It's so frustrating but, thank goodness for computers, I haven't lost them completely!
P: Yes, you're lucky.
W: I had my wallet in my pocket so I didn't lose that but there were also my pens Q3 which I got for my birthday and a novel I was planning to read on the train.
P: Right. Where exactly did you lose the briefcase?
W: Well … I couldn't believe it. I was standing on the platform ... it was right next to me.
P: You were holding it?
W: I'd just put it down on the floor but I could almost feel it beside me. I was Q4 watching for my tram because sometimes it comes early and then next time I looked, my briefcase wasn't there.
P: And what time was this?
W: Ah ... it was ... it must have been about 5.20 ... no a bit later. I'd say 5.30 Q5 because it was just getting crowded and the train normally comes at about twenty-five to six.